What Köln means for us
Cologne is sixty kilometres and about an hour away via the A61 — the outer edge of our radius. We support Cologne companies remotely without restriction and bundle on-site visits on fixed days. If you regularly need someone in the building, a Cologne-based provider serves you better — we say that before, not after.
What we run for companies in Köln
Runs remotely — updates, monitoring and support for your workplaces in Köln. Device rollouts and swaps on site by appointment.
Patch windows, monitoring and backup control remotely — whether the server sits in Köln, in a data centre or in the cloud. Hardware work on site.
This is on-site work: firewall, switches, Wi-Fi, cabling in Köln — planned, on fixed days, 60 minutes away.
Questions from Köln
How quickly do you react to an incident in Köln?
Immediately, remotely — during service hours Mon–Fri 08:00–18:00. Most incidents need no travel at all. If one does, it is 60 minutes via the A61 and A4; on-site visits: planned, on fixed days.
Do we need an IT provider with an office in Köln?
Not for day-to-day operations — they run remotely, from Viersen as well as from Köln. If you regularly need someone in the building, a provider in Köln is the better choice at 60 minutes' drive. We tell you that openly in the intro call.
Do you also support further sites?
Yes — all sites within a 90 km radius of Viersen, with one shared documentation and one point of contact.
Let's talk about your IT.
An intro call is free and non-binding. We listen, we ask — and we'll say openly whether we're the right people for you.