What Essen means for us
Essen sits at the edge of our radius — 45 kilometres, about fifty minutes via the A52 and A40. We say this openly: day-to-day operations work from Viersen just as well as from Essen, because they run remotely. For frequent on-site work the distance is a cost factor, so we bundle visits on fixed days and tell you in the intro call whether that suits your needs.
What we run for companies in Essen
Runs remotely — updates, monitoring and support for your workplaces in Essen. Device rollouts and swaps on site by appointment.
Patch windows, monitoring and backup control remotely — whether the server sits in Essen, in a data centre or in the cloud. Hardware work on site.
This is on-site work: firewall, switches, Wi-Fi, cabling in Essen — planned, on fixed days, 50 minutes away.
Questions from Essen
How quickly do you react to an incident in Essen?
Immediately, remotely — during service hours Mon–Fri 08:00–18:00. Most incidents need no travel at all. If one does, it is 50 minutes via the A52 and A40; on-site visits: planned, on fixed days.
Do we need an IT provider with an office in Essen?
Not for day-to-day operations — they run remotely, from Viersen as well as from Essen. If you regularly need someone in the building, a provider in Essen is the better choice at 50 minutes' drive. We tell you that openly in the intro call.
Do you also support our sites in Duisburg, Wuppertal, Moers, Düsseldorf?
Yes — Duisburg, Wuppertal, Moers, Düsseldorf are within our radius. All sites get one shared documentation and one point of contact.
Let's talk about your IT.
An intro call is free and non-binding. We listen, we ask — and we'll say openly whether we're the right people for you.