What Aachen means for us
Aachen is fifty kilometres to the south-west — about fifty minutes via the A61 and A44. Incidents are solved remotely right away; on site by appointment, bundled on fixed days. For Aachen companies with sites in the Heinsberg district, in Mönchengladbach or just across the Dutch border, we are on the way.
What we run for companies in Aachen
Runs remotely — updates, monitoring and support for your workplaces in Aachen. Device rollouts and swaps on site by appointment.
Patch windows, monitoring and backup control remotely — whether the server sits in Aachen, in a data centre or in the cloud. Hardware work on site.
This is on-site work: firewall, switches, Wi-Fi, cabling in Aachen — planned, on fixed days, 50 minutes away.
Questions from Aachen
How quickly do you react to an incident in Aachen?
Immediately, remotely — during service hours Mon–Fri 08:00–18:00. Most incidents need no travel at all. If one does, it is 50 minutes via the A61 and A44; on-site visits: planned, on fixed days.
Do we need an IT provider with an office in Aachen?
Not for day-to-day operations — they run remotely, from Viersen as well as from Aachen. If you regularly need someone in the building, a provider in Aachen is the better choice at 50 minutes' drive. We tell you that openly in the intro call.
Do you also support further sites?
Yes — all sites within a 90 km radius of Viersen, with one shared documentation and one point of contact.
Let's talk about your IT.
An intro call is free and non-binding. We listen, we ask — and we'll say openly whether we're the right people for you.