---
title: "What we work with — and what is replaceable."
description: "Every tool with its role, data location and the answer to what happens if you replace us. No lock-in is a promise that must be verifiable."
canonical: "https://corevatis-redesign.pages.dev/en/technology/tools/"
lang: en
schema_type: WebPage
hreflang:
  de: "https://corevatis-redesign.pages.dev/de/technik/"
  en: "https://corevatis-redesign.pages.dev/en/technology/"
---
# What we work with — and what is replaceable.

Every tool with its role, data location and the answer to what happens if you replace us. No lock-in is a promise that must be verifiable.

| Area | Tool | Role | Data location | Replaceable by |
|---|---|---|---|---|
| RMM, patching, remote access | RMM-Plattform | Agent on every device: monitoring, patch distribution, automations, remote access | EU instance | any RMM |
| Service portal | Corevatis Serviceportal | Tickets per ITIL (incident, request, change, problem), asset management with contracts and licences, knowledge base, client access | operated by us, Germany | data portable via export/API |
| User experience (DEX) | Eigene Auswertung auf OpenSearch | Sign-in duration, crashes, device health — trends per device, proactive outreach | operated by us, EU | open format |
| Identity | Entra ID / Active Directory | Your directory, hybrid via Entra Connect; MFA, Conditional Access | your tenant / your server | — |
| Portal sign-in | SSO-Dienst (Open Source) | Sign-in to the service portal, connected to your Entra ID | operated by us, Germany | open source |
| Endpoint protection (EDR) | Microsoft Defender for Endpoint | Detection and response on workplaces and servers — already included in Microsoft 365 environments, otherwise an equivalent EDR | your tenant (EU region) | another EDR |
| Logs and detection | Wazuh | Log collection, rules, detection across devices and servers (Managed SIEM) | operated by us, EU | open source — rules and data are yours |
| Backup servers | Veeam · Proxmox Backup Server | VMware/Windows via Veeam, Proxmox via its own backup server; immutable copy | your site + off-site copy EU | any product with an immutable target |
| Backup Microsoft 365 | M365-Backup (EU-Anbieter) | Mailboxes, SharePoint, OneDrive, Teams — own retention | vendor EU data centre | any M365 backup with export |
| Firewall | Gängiger Hersteller | For new purchases an established vendor with a support contract — or we run what you have | your site | client's existing kit |
| Zero Trust access | Cloudflare Zero Trust | Access to internal applications without VPN, identity- and device-based | EU regions configurable | another ZTNA solution |
| Virtualisation | VMware · Proxmox · Hyper-V | We run your platform; Proxmox is our proposal for new builds | your site | — |
| Cloud and licences | Microsoft-Lizenzen · Azure · Hosting | Microsoft licences via a licensing agreement; Azure built in a structured way; alternatively other cloud or German hosting providers where it pays off | EU regions | licences are transferable |
| Documentation | Serviceportal + Übergabe-Dokument | Assets, network plans, credentials encrypted in the portal; handover as a readable document — it is yours | Germany | export any time |